Alignment. Clarity. Executive Execution.
Alignment. Clarity. Executive Execution.
Fractional Chief of Staff | Revenue Preservation
Connecting the Dots Between People and Performance
I help payments companies navigate business-critical transitions by building alignment and clarity with execution discipline.
I help payments companies navigate business-critical transitions by building alignment and clarity with execution discipline.
Success Highlights
Success Highlights
- Product Launch Driving 5x GrowthFounder Owned
Payment Hardware Provider - Rescued an EMV Launch Post-MergerFortune 1000
Payment Processor - Corrected $31.2M ARR Equivalent OversightFortune 200
Fintech Multinational - Stabilized Merchant Attrition - $57k/monthFounder Owned
Boutique ISO - Improved ISV Integration Time by 33%Fortune 1000
Payment Processor - Improved Consigned Inventory by $4.2MFortune 200
Fintech Multinational
What I Do
Payments leaders call me when the strategy is clear —
but execution isn’t gaining traction.
but execution isn’t gaining traction.
- Strategic initiatives that stall
- Product launches that slip or lose quality
- Department performance slips and revenue erodes
- Data that looks fine on paper but doesn’t match what teams experience
In these situations, the real problem usually isn’t obvious. And without a clear problem, progress stalls.
This is where I come in.
I bridge the gap between people and performance.
As a fractional Chief of Staff and strategic operator, I work alongside leadership teams to diagnose the root causes impacting revenue and performance.
I align teams around priorities and connect the dots that turn strategy into results.
My work has helped organizations:
- Identify where revenue is leaking
- Surface issues hidden inside fragmented data
- Improve time-to-revenue
- Stabilize or accelerate product launches
- Reduce merchant attrition
- Strengthen leadership and management capability
Who I Work With
Executives and Founders facing pressure to grow, improve costs, or turnaround operations.
Product and Operations leaders determined to break through roadblocks and scale with confidence.
Who I Work With
Executives and Founders facing pressure to grow, improve costs, or turnaround operations.
Product and Operations leaders determined to break through roadblocks and scale with confidence.
The Difference with Me
Unlike big consulting firms that deliver decks, or internal teams too close to the problem, I bring:
- People-first Leadership — I connect the dots between people and pain points, building trust and momentum
- Engineering Mindset — a structured, outcome-driven approach to untangle complexity
- Big-Picture Perspective — seeing across functions to align strategy with execution.
I usually step in as an interim or fractional operator (think Chief of Staff), embedding with your team quickly - without the overhead of a full-time hire or detachment of a traditional consultant.
The Difference with Me
Unlike big consulting firms that deliver decks, or internal teams too close to the problem, I bring:
- People-first Leadership — I connect the dots between people and pain points, building trust and momentum
- Engineering Mindset — a structured, outcome-driven approach to untangle complexity
- Big-Picture Perspective — seeing across functions to align strategy with execution.
I usually step in as an interim or fractional operator (think Chief of Staff), embedding with your team quickly - without the overhead of a full-time hire or detachment of a traditional consultant.
Experience
- 5x Company GrowthNew Venture
- Fortune 200Senior Leader
- Start-upStrategy & Growth Advisor
- Board of DirectorsNon-profit
Jennifer Johnson
Founder & Principal
EMBA, University of Southern California
B.S. Engineering, Cal Poly Pomona
EMBA, University of Southern California
B.S. Engineering, Cal Poly Pomona
Excellence | Integrity | Collaboration
Jennifer started in the fintech industry through a backdoor - working at a hardware company that had just designed a mobile payment “sled” for the Apple iPod. To bring it to market, she partnered with the Apple MFi team to certify the hardware — making sure it integrated seamlessly with iOS devices and upheld Apple’s brand reputation. Learning the Apple method taught her that product launches aren’t just deadlines, they’re reputations on the line. She’s carried this discipline into every role every since, where execution needs to match the ambition of the strategy.
"Execution needs to match the ambition of the strategy"
Today, she partners with payment leaders to bring clarity and execution to their most strategic initiatives. Her career spans startups and new ventures to Fortune 200 companies, with a focus on navigating complex and ambiguous environments to drive scalable growth.
A seasoned operator, she previously held leadership roles at Worldpay, from FIS and Infinite Peripherals. She has scaled mission-critical functions, resolved multimillion-dollar cost impacts, and is known for bringing alignment, clarity, and execution during periods of change.
A speaker on data-driven decision-making, Jennifer has also provided expert testimony to the California Senate on credit card data protection technology. She has been featured in RSPA, The Point-of-Sale News, and Apparel Magazine.
Let's Talk
~ Now accepting clients for Q2 2026 ~
By clicking the button you agree to our Privacy Policy
The information is for general information purposes only. Moreton Bay Advisory assumes no responsibility for errors or omissions in the contents of the Service, Business Impact, or other.